About TCTS

Local retail IT support you can actually reach on the phone.

Twin Cities Tech Solutions LLC was built to give Twin Cities retailers a single, dependable partner for the technology their stores run on.

Our Story

Built by technicians who know retail can't afford downtime

TCTS was founded to fix a common problem: retail businesses need IT support that understands their environment. A register that won't ring up sales, a Wi-Fi outage on a busy weekend, or a security camera that stops recording isn't just an inconvenience — it's lost revenue and risk.

We work with independent shops, multi-location retailers, and everything in between across the Twin Cities metro, treating every store like it's the only one we support.

Our Mission

Keep your store's technology out of your way

We handle the POS systems, networks, security, and hardware behind the scenes so you can focus on running your business and serving customers.

What We Value

The principles behind how we work

Fast Response

Retail can't wait days for a fix. We prioritize quick diagnosis and on-site or remote support to get you back up and running.

Straight Talk

Clear quotes, honest recommendations, and no upselling equipment or services your store doesn't need.

Local & Personal

We're based in the Twin Cities and work directly with local business owners — not a call center hours away.

How We Work

What to expect when you call TCTS

1. Tell us what's going on

Call, email, or fill out the contact form with a description of your issue or project.

2. We assess and quote

We'll ask a few questions, and where needed, schedule a visit to your store to assess the situation.

3. We get to work

From a quick repair to a full network install, we handle the job with minimal disruption to your business.

4. We stick around

We're available for ongoing support and maintenance — not just a one-time fix.

Have a project or a problem?

Reach out and we'll get back to you with next steps.

Contact TCTS